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Most third-party QuickBooks experts stop supporting older versions as well once Intuit sunsets them since they aren’t able to get ProAdvisor support from them either. If you have any problems with the application or questions about how to use it, you’ll be on your own.
You also won’t be able to get technical support from Intuit any longer. For example, if you manage your payroll with QuickBooks Desktop 2017, you won’t receive payroll tax updates and other changes once it gets sunsetted. Once Intuit discontinues a version of Quickbooks any add-on services they offer will stop working with that version.
Add-on services like Payroll, Payments, Online Bank, and Online Backup. You can keep using older versions of QuickBooks as long as you want but they aren’t supported by Intuit any longer. Being discontinued doesn’t mean the application will stop working though. What’s Being Discontinued in 2020Īs of May 31, 2020, QuickBooks Desktop 2017 will get phased out. May 31 is the sunset date each year so the change always comes into effect June 1. Given this policy, as of June 1, 2020, Intuit will support the following versions: This is the case for all versions of the app – QuickBooks Desktop Pro, Premier, and Enterprise Solutions. It gets updated annually so the current year plus the two previous years’ versions will continue to receive support. Intuit, the company that makes QuickBooks Desktop, is very clear about how they support the software application. They have an official policy that explains when they “sunset” (discontinue) an app. Their policy states that they support each version of QuickBooks Desktop for 3 years. Intuit’s QuickBooks Desktop Sunset Policy Let’s look at the status of QuickBooks Desktop in 2020. The first step of any QuickBooks Desktop “101 level” overview is to identify if the application is going to be around for the long-term. This makes it understandable why many people fear the desktop version of the software application is being phased out.
You might be wondering: is QuickBooks Desktop being phased out? QuickBooks consistently gets rated as the best accounting software but most of those reviews talk about QuickBooks Online.